CTA Implements Crisis Intervention Teams on Rail Lines
The Chicago Transit Authority (CTA) is launching teams of crisis intervention and community violence prevention workers along parts of its Red, Blue, and Green rail lines. This initiative, funded with $9.6 million, is part of a one-year pilot program.
Program Details
The new teams will consist of workers trained in crucial areas like de-escalation, crisis intervention, mental health support, and first aid. They will be easily identifiable in branded uniforms. According to Molly Poppe, the CTA’s Chief Innovation Officer, these “safe ride specialists” will enhance the commuting experience by addressing safety and quality-of-life issues.
Board Approval and Contract Details
The CTA’s board has approved contracts with several nonprofits, marking a significant move just as the current board transitions out. The changes align with statewide transit reform legislation aiming to revamp the region’s transit systems. Acting CTA President Nora Leerhsen emphasized the program’s role in the agency’s comprehensive security measures.
Focus Areas for Safety
The largest contract under this program is with Metropolitan Family Services, receiving up to $6.6 million to deploy 20 specialists along the downtown segment of the Red Line. These workers will connect with young commuters, fostering trust and safety. They will operate seven days a week, primarily during the hours of 12 p.m. to 3:30 a.m.
Additional contracts have been secured with other organizations, such as Housing Forward and Street Samaritans, to target different aspects of rider safety on specific rail segments like the Green Line and various branches of the Blue Line.
Support for Unhoused Individuals
Alongside this, the CTA is extending a program in collaboration with the Chicago Department of Family & Support Services. This initiative aims to assist unhoused individuals seeking shelter, allocating funds for outreach work and designated shelter beds. The program could cost up to $4.2 million annually and is approved through 2027, with an option for an extra year.
Board Transition and Public Feedback
The pilot program’s deployment comes during a period of board transition. Several new appointments have been made, with Chicago Mayor Brandon Johnson and Cook County Board President Toni Preckwinkle nominating several individuals, although Governor JB Pritzker’s selections are still forthcoming.
Despite the reported 29% decline in serious crimes on the CTA, safety concerns remain. During a public comment session, CTA rail workers’ union president, Pennie McCoach, criticized current security measures, citing a recent tragedy involving a CTA worker.