Illinois American Water’s Proposed Rate Increase Sparks Public Outcry
Illinois American Water has announced a proposed increase in water rates to address aging infrastructure, replace lead service lines, and create more resilient systems against climate changes and community growth. The proposal was met with resistance from residents and local officials who believe the corporation should finance improvements using its own profits rather than imposing higher costs on customers.
At a hearing hosted by the Illinois Commerce Commission (ICC) in Bolingbrook, around 160 attendees voiced concerns. Residents emphasized that they should not have to choose between water bills and essential expenses like groceries or medicine. They insisted that water is a necessity and regretted the lack of alternatives to Illinois American Water. Homer Glen Mayor Christina Neitzke-Troike criticized the company’s lack of communication with her village regarding the rate hike.
Illinois American Water is seeking an adjusted amount of $129 million over two years, compared to the initial $143 million proposal. For consumers, this means the average residential water user will see a $10 per month increase, while wastewater customers face an additional $23 per month. The new rate will fund approximately $577 million in improvements, which includes addressing emerging contaminants like PFAS.
The ICC, responsible for evaluating the proposal, is set to make a decision by December 18. Jim Chilsen, spokesperson for the Citizens Utility Board, highlighted that this would be the fourth rate increase in a decade, noting that past hikes garnered the company significant profits.
At the hearing, residents expressed frustration over frequent rate hikes, citing financial strains. Bolingbrook resident April Palmer remarked on the unreasonable notion of rationing water use at home, while Rosetta Spielman reported paying $280 monthly for limited use in a small household.
Officials like Bolingbrook Mayor Mary Alexander-Basta, alongside other local leaders, are advocating against the hike and questioning the ICC’s engagement during these forums. Darren Bailey, a Republican gubernatorial candidate, condemned the move, stressing the lack of choice for residents and the necessity for ICC to safeguard against unfair rates.
Rebecca Losli, President of Illinois American Water, defended the proposal, explaining that their systems demand significant capital investments. She detailed the company’s history of infrastructure improvement investments totaling over $2 billion since 2015, resulting in fewer disruptions and more reliable service.
The ICC is open to comments from affected customers via its website.